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Noticeboard

Please be aware there is a national issue with Vodafone's network calling Landline phones. Therefore if you try to ring the Surgery you will be able to hear us however we cannot here you. Please try to use an alternative number if possible, if this is not then our receptionists will try to call you back.


In May we had 302 appointments that were not attended. This is equates to 3,830 minutes. This is unfortunately an increase of 64 appointments compared to last month. If you cannot attend please cancel your appointment! Thank you.

Welcome School Lane Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

A copy of our patient charter is available at the following link. Patient Charter

Please be aware staff at the surgery are unable to respond to email enquiries concerning medical matters.  If you have such an enquiry please telephone the surgery.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

School Lane patients - if you are unable to climb the stairs, please inform the receptionist when you arrive.  There is a toilet for the disabled on the ground floor. The Healthy Living Centre is accessible for disabled patients.

Online Access

We are now offering patients access to their detailed coded records. If you would like to request access to your detailed coded record, please request an application form from reception. You will need proof of identification, this is to include one photographic and one proof of address. Requests can take upto six weeks to process. We do not currently offer online access to full clinical records.

To cancel an appointment call 01842 752214

To request an urgent consultation call 01842 753115 before 1pm

Research Ready

School Lane Surgery is accredited by the Royal College of General Practitioners (RCGP) as a Research Ready Practice. Certification and further information can be found by clicking on the below links.

Research at School Lane Surgery

Research Ready (RCGP) Certificate

Exceptional funding

The list for exceptional funding is available on request from the Practice Manager.

(Site updated 02/06/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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