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Noticeboard

We still have appointments available for our flu clinic this Saturday so if you qualify for your flu vaccination give us a call and book in to the surgery for yours! We also have appointments available for Saturday 30th September at the surgery for flu vaccinations.  For more information please visit: http://www.nhs.uk/Conditions/vaccinations/Pages/flu-influenza-vaccine.aspx


Please be aware that due to a shortage of appointments along with a shortage of vaccinations, we are unable to offer travel clinic appointments at this time. 

Practice Management

Mr Robert Howes-Ward (m)

Managing Partner

 

Robert joined the surgery as Practice Manager in 2006, after a successful 20 year career in banking. In 2011 he was also asked to oversee the day to day running of the Thetford Healthy Living Centre.
He is now a partner at the surgery, sharing his time between the three GP practices in Thetford and most recently Watton Medical Practice.
He is married with three children.
Ms Carly Bassett (f)

Practice Manager

 

 

Mrs Caroline Hutson (f)

Assistant Practice Manager

Administration

Our administration team is made up of 1 part-time secretary, 1 part-time scanner, 2 full-time scanner/summarisers and 2 administrators.

The scanners' job is to scan all incoming correspondence to the appropriate patient record. Our summarisers are responsible for maintaining up to date records of patients' medical history. The secretaries send all referrals and deal with any queries relating to these. Together our administrators cover IT and Finance, private work including medicals, recalls and referral cover.

Reception

Our receptionist team is made up of one supervisor, six full-time receptionists and two part-time receptionists.

Overall they provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right healthcare professional depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses as well as performing other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

It is possible to speak to one of our receptionists privately if you wish.

 
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