School Lane SurgeryFrom April this year we changed our system for managing long-term health conditions. We now invite you for a long-term condition review during your birthday month! This change is designed to make the process more efficient and make it easier for you to remember when it’s time for your review.
Why the Change?
We know that managing long-term conditions like Diabetes or Asthma can be challenging, and we want to make it as easy as possible for you to stay on top of your health. By aligning your annual review with your birthday month, we aim to:
- Simplify the scheduling process for you and our staff.
- Reduce the number of appointments you need to attend.
- Make it easier to remember when your review is due.
What to Expect
The month before or the month of your birthday, you will receive an invitation—either by text, letter or call—inviting you to book your annual review. Our friendly Reception Team will help you schedule the necessary appointments to support your care. Depending on your condition, this may include:
Transition Period
As we transition to this new system, the time between your last review and your next review might vary. Don’t worry—this is just to ensure a smooth shift to the birthday month schedule.
Multiple Conditions? No Problem!
If you have multiple long-term conditions, we will do our best to combine reviews into the fewest number of appointments possible. Our goal is to minimise disruption and look to do everything in one go!
Ongoing Support
We understand that your time is precious. Our new system is designed to reduce repeat visits, saving you time and making it easier to manage your long-term conditions. However, if you feel you need to be seen before your scheduled review, please don’t hesitate to contact us.
Remember, for any concerns or issues at any time, you can always contact the surgery to make an appointment with the most appropriate clinician.
Happy birthday and happy health!