School Lane SurgeryWe’re celebrating a fantastic achievement at School Lane Surgery this month! Over 95.9% of our patients kept their appointments, allowing us to see a significant number of people who need our care.
High Fives for Everyone!
We know your time is valuable, so we truly appreciate you prioritising your appointments. This teamwork approach helps us:
- Make the most of resources: By keeping appointments, we can see more patients and provide the best possible care for everyone.
- Reduce waiting times: The more appointments kept, the shorter the wait times for everyone!
Life Happens – We Understand
Sometimes unexpected things come up. If you ever need to reschedule, please let us know as soon as possible (even a day or two in advance is a big help!). This allows us to offer the appointment slot to another patient in need.
Look at These Awesome Numbers! Thank you for keeping your appointment.
Here’s a breakdown of March’s impressive attendance rates:
- Over 99.5% saw their GP.
- Nearly 97% saw a member of our fantastic nursing team.
- An impressive 99.3% saw another healthcare professional like a physiotherapist or mental health practitioner.
Small Changes, Big Impact: Working Together for Our Community
While a small percentage of appointments were missed, it’s important to remember that every appointment kept makes a difference. By working together, we can ensure these essential NHS resources are used efficiently for the benefit of our entire community. This also helps keeps NHS costs down. This month the missed GP appointments alone cost over £3,700.
Ready to Reschedule or Have Questions? We’re Here!
If you ever need to change your appointment, don’t hesitate to reach out to us. We’re always happy to help.
P.S. Curious about the different healthcare professionals we have at School Lane Surgery? Check out our news item: “The Power of Teamwork: Roles within School Lane Surgery.”