School Lane SurgeryWe’re thrilled to celebrate another month of fantastic teamwork at School Lane Surgery! Over 96% of our patients kept their appointments in April, allowing us to see a significant number of people in our community.
Your time is precious, and we truly appreciate you prioritising your health. This collaborative approach makes a big difference:
- Maximising Resources: Filled appointments let us see more patients and deliver the best care possible for everyone.
- Shorter Waits: The more appointments kept; the smoother things run for everyone!
- Self-Care Options: Local pharmacies are fantastic resources! They can often address minor concerns, freeing up appointments for those who need them most. Pharmacists will refer you back to us if needed.
Life Gets Busy – We Get It!
Unexpected things happen. If you need to reschedule, please let us know ASAP (even a day or two in advance is a big help!). This allows us to offer the appointment to another patient in need.
High Five for April’s Attendance!
Here’s a breakdown of our impressive April attendance rates:
- Over 99.8%: GP Appointments Kept!
- Nearly 97%: Appointments with our Fantastic Nursing Team!
- An Impressive 99.3%: Appointments with Other Healthcare Professionals!
Every Appointment Counts!
While a small percentage of appointments were missed, even a few cancellations can impact others. By working together, we ensure efficient use of vital NHS resources, benefiting our entire community. This also helps keep NHS costs down. The 0.2% of missed GP appointments alone cost over £1,095 this month.
Need to Reschedule or Have Questions? We’re Here!
Changing an appointment is easy! Don’t hesitate to reach out – we’re always happy to help.