Attendance Rates Remain High!

We’re excited to see a continued trend of high appointment attendance! In July over 97% of all Patients attended for their appointment. This helps us provide the best possible care to our entire community. Here’s how:

  • More Patients, Better Care: When patients attend appointments, it optimises resources and allows us to dedicate more time to everyone who needs it.
  • Reduced Waiting Times: Higher attendance means less waiting time for everyone who needs to see a doctor or nurse.

Life Happens!

We understand that unexpected things come up. If you need to reschedule, please let us know as soon as possible. This allows us to offer your slot to another patient in need.

The Impact of Appointments:

Minimising missed appointments helps us use NHS resources effectively, benefit our community, and keep costs down. For example the missed appointments in July for GPs alone meant that £1,794 was unfortunately wasted.

Together We Can:

  • Make the most of NHS resources.
  • Improve care for all patients.
  • Keep costs manageable.

Need to Reschedule or Have Questions?

We’re here to help! Contact us to change your appointment or get any information you need.

P.S. Want to know more about the range of clinicians we have at School Lane Surgery? Check out our news item: “Who’s Who at School Lane: Primary Care Dream Team.