We’re thrilled to announce that an impressive 96.3% of our patients attended their appointments in May! This fantastic turnout allows us to deliver excellent care to a larger number of people in our community.
A Big Thank You to Our Patients!
Your commitment to keeping appointments makes a real difference. Here’s how:
- More patients seen, better care: By attending appointments, you help us optimise resources and provide the best possible care to everyone.
- Shorter waiting times for all: Higher attendance rates mean less waiting time for everyone who needs to see a doctor or nurse.
We Understand – Life Happens!
Unexpected things come up, and that’s okay. If you need to reschedule, please let us know as soon as possible. This allows us to offer your appointment slot to another patient in need.
Here’s a fact: In May, missed appointments cost the surgery £2,129 for GP and nurse time alone (that’s 202 appointments!). Every kept appointment makes a big difference!
Together, we can:
- Ensure NHS resources are used efficiently.
- Benefit our entire community.
- Keep costs down.
Need to Reschedule or Have Questions?
We’re here to help! Contact us to change your appointment or get any information you need.
P.S. Want to meet the amazing healthcare team at School Lane Surgery? Check out our news item: “Who’s Who at School Lane: Primary Care Dream Team.”