School Lane SurgeryWe would like to address a recent concern at our surgery. Our team has encountered instances where certain patients have requested to speak with an “English-speaking member of staff.” We wish to clarify that all members of our team are fluent in English and professionally trained to provide the highest standard of care.
Our surgery is dedicated to fostering an environment of respect, inclusivity, and professionalism for both patients and staff. Every team member is valued for their skills, commitment, and the diverse experiences they bring to our surgery. Our clinicians and staff work tirelessly to ensure that all patients receive comprehensive care, regardless of their chosen provider.
We understand and respect your right to see a clinician of your preference; however, we ask that all requests and interactions remain respectful, refraining from any comments that may be misinterpreted as discriminatory or disrespectful.
Thank you for helping us maintain a positive, welcoming atmosphere for everyone.