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Healthcare team

Health practitioners

Mr Claude de Labaca, male

Advanced clinical practitioner, MSc, BScN

Mrs Helen Pidgeon, female

Advanced nurse practitioner

Healthcare assistants

Miss Neide Laranjinha, female

Neide started as a receptionist and is now a fully qualified healthcare assistant training to become a Trainee Nursing Associate undertaking an apprenticeship at UEA. She is assisting with phlebotomy, minor ops and vasectomy clinics. She is also trained in dressings, health checks and some vaccinations.

Miss Carmen Evans, female

Miss Claudia Ribeiro, female

Mrs Marie Daly, female

Care coordinator

Mrs Lacey Walls, female

Lacey is trained in all aspects of HCA and care coordination. Her main roles include wound management, health, long term condition & hearing assessments as well as phlebotomy, ECG and private medicals.

In her care coordinator role, she is working alongside the GP’s and nurses to identify unmet needs and to assist patients in obtaining adequate support from health, social and voluntary services.

She oversees the frailty patients and those with a dementia diagnosis and will keep a closer eye on those more vulnerable on our lists.

This role also involves receiving referrals and referring onwards for care and support at home, that may be care or equipment to help keep them safe and independent in their own homes for as long as possible.

Lacey works closely with our community nursing and therapy teams as well as community support and voluntary sectors.

Lacey works closely with our local care homes to ensure their residents are receiving the best care possible.

Part of her role also includes making contact and looking after patients that have had an unplanned admission into hospital, to ensure their discharge is as successful as possible and that they have the care and support they require during their recovery.

Jess Spiller, female

Jess started her training with dementia, complex dementia in 2018, along with other health conditions that impact elderly frail patients. Carrying out assessment of needs, care plans and managing those needs on a day-to-day basis.

She joined the School Lane Surgery team in 2021.

Within the practice she keeps in contact with our frailty, recent admission and dementia patients. Her care coordinator role involves a range of support from, mobility, care needs, isolation and loneliness. Her aim is to give patients a point of contact and communicate with relevant services any concerns that may arise. Jess also attends those who are unable to leave their homes.

She works closely with GP, community nurses, social services, voluntary services, local care homes. She attends monthly meetings with a range of external services so we can ensure patients are best managed using the local services we have.

Jess is also trained as a healthcare assistant, so she also carries out long term condition reviews for some of the patients that are unable to attend appointments in the surgery.

Andrea Green, female

Andrea joined The Breckland Alliance in January 2020 as a social prescriber. Social prescribing is a means of enabling GPs, nurses and other primary care professionals to refer people to a range of local, non-clinical services. Social prescribing seeks to address people’s needs in a holistic way and support individuals to take greater control of their own health and wellbeing. One of the key goals of the social prescriber is to help reduce unnecessary demand on front-line health and social care services. Social prescribing is open to all adults and children and can help a range of people whose needs are non-medical. Andrea has been a social prescribing practitioner for many years and has achieved a level 5 qualification in information, advice and guidance. In her spare time she loves to visit the coast and spends many weekends away with her husband in their caravan. Originally from Sheffield but has lived in Spain, Manchester and the Midlands as her husband was publican and has lived in Norfolk for 16 years and has 1 son.

Phlebotomists

Amber Maxey, female

 Amelia Wheatley, female

Page published: 5 May 2023
Last updated: 25 September 2025