• Nurse Susan Taylor – Female
  Sue trained and qualified as nurse at The Royal Masonic Hospital in 1982. She worked in theatre recovery before moving to the Darlington Memorial Hospital in Yorkshire where she discovered a love of out-patient nursing for the surgical and X-ray departments. She then moved to Germany to do private nursing for 5 years. When she returned to England, she joined the Thetford Cottage Community Hospital as a phlebotomist for a number of years before joining School Lane surgery in 2005. Sue set up the vasectomy clinic and blood room but has now moved on to long term conditions and general nurse clinics. She is commonly known as the treatment room nurse or Nanny Sue. Sue is one of our anticoagulant nurses and is trained in phlebotomy, minor injuries, suture removal, dressings, ear washouts, smears, coil removals, non-diabetic long term conditions and many vaccines.
• Nursing Team Lead, Kelly  – Female
  Kelly qualified in 2012 from the UEA and worked for 6 months in the NNUH before moving to the community working as a community nurse in Thetford and Watton for the past 11 years. Kelly recently joined the School Lane team as nursing lead. Currently undertaking general clinics including child immunisations, wound care and learning disability reviews. Kelly is married with 2 boys, loves weekends away, holidays and going out for dinner.

• Nurse Anna Sim – Female
  Anna qualified as a nurse in 2007 from the UEA. Her previous jobs involve working as a staff nurse on a Surgical Ward specialising in Urology and then onto Intensive Care. She joined School Lane Surgery in 2018 and since then has completed her cytology, immunisation course, contraceptive course, travel vaccination course and many more . She is married with two children and a dog called Monty. Her favourite pastime is eating.
• Kerry Gee – Female, Practice Nurse
  Kerry Qualified in 2003 at Homerton school of Health Studies. She worked as a staff nurse in Hepatology at Addenbrookes Hospital for 7 years and becoming a Junior sister. She then took a year sabbatical and travelled the world with my husband backpacking. On her return she joined Angel hill surgery as a practice nurse, where she developed new skills and found a new interest in diabetes. She joined the School Lane team in 2020 working with patients living with diabetes, educating and supporting.Kerry is married and has children both girls. She enjoys spending time with family and friends. In her spare time she is out running and ran the London Marathon in 2022.
• Sandy Smith – Female, Nurse Manager
• Debbie Holder – Diabetic Nurse

Health Practitioners

• Mr Claude de Labaca – Male, Physicians Associate
  MSc, BScN
• Warren Bowers – Male, Advanced Clinical Practitioner

Healthcare Assistants

• Miss Neide Laranjinha – Female
  Neide started as a receptionist and is now a fully qualified healthcare assistant training to become a Trainee Nursing Associate undertaking an apprenticeship at UEA. She is assisting with phlebotomy, minor ops and vasectomy clinics. She is also trained in dressings, health checks and some vaccinations.
• Health Ray – Female
• Carmen Evans – Female

Care Coordinator

• Mrs Lacey Walls – Female
  Lacey is trained in all aspects of HCA and Care Coordination.
  Her main roles include wound management, health, long term condition & hearing assessments as well as phlebotomy, ECG and private medicals.
  In her Care Coordinator role, she is working alongside the GP’s and nurses to identify unmet needs and to assist patients in obtaining adequate support from health, social and voluntary services.
  She oversees the frailty patients and those with a Dementia diagnosis and will keep a closer eye on those more vulnerable on our lists.
  This role also involves receiving referrals and referring onwards for care and support at home, that may be care or equipment to help keep them safe and independent in their own homes for as long as possible.
  Lacey works closely with our community nursing and therapy teams as well as community support and voluntary sectors.
  Lacey works closely with our local care homes to ensure their residents are receiving the best care possible.
  Part of her role also includes making contact and looking after patients that have had an unplanned admission into hospital, to ensure their discharge is as successful as possible and that they have the care and support they require during their recovery.
• Jess Spiller – Female
  Jess started her training with dementia, complex dementia in 2018 – along with other health conditions that impact elderly frail patients. Carrying out assessment of needs, care plans and managing those needs on a day-to-day basis.
  She joined the School Lane Surgery team in 2021.
  Within the practice she keeps in contact with our frailty, recent admission & dementia patients. Her Care Coordinator role involves a range of support from, mobility, care needs, isolation & loneliness. Her aim is to give patients a point of contact and communicate with relevant services any concerns that may arise. Jess also attends those who are unable to leave their homes.
  She works closely with GP, community Nurses, Social Services, Voluntary services, local care homes. She attends monthly meetings with a range of external services so we can ensure patients are best managed using the local services we have.
  Jess is also trained as a healthcare assistant, so she also carries out long term condition reviews for some of the patients that are unable to attend appointments in the surgery.

• Andrea Green – Female
  Andrea joined The Breckland Alliance in January 2020 as a Social Prescriber. Social Prescribing is a means of enabling GPs, nurses and other primary care professionals to refer people to a range of local, non-clinical services. Social prescribing seeks to address people’s needs in a holistic way and support individuals to take greater control of their own health and wellbeing. One of the key goals of the Social Prescriber is to help reduce unnecessary demand on front-line health and social care services. Social prescribing is open to all adults and children and can help a range of people whose needs are non-medical. Andrea has been a Social Prescribing practitioner for many years and has achieved a Level 5 qualification in information, advice and guidance. In her spare time she loves to visit the coast and spends many weekends away with her Husband in their caravan. Originally from Sheffield but has lived in Spain, Manchester and the Midlands as her Husband was Publican and has lived in Norfolk for 16 years and has 1 son.

Phlebotomists

• Mrs Rebecca Ashwell – Female
  Becky joined the practice in 2017 and is a fully qualified phlebotomist. She started her phlebotomy career doing ward rounds at the old Norfolk and Norwich Hospital site and them spent 15 years with the National Blood Service. This took her on lots of journeys and adventures around Norfolk and Suffolk, following that she worked at the NNUH in the Oncology and Haematology department where she had the privilege of meeting and working alongside some inspirational people. In her spare time she enjoys gardening, taking her dog Maddison for walks, spending time with her Husband and family, and caravan holidays.